Deposit Policy All deposits paid are strictly non-refundable under any circumstances. Payment of a deposit confirms your acceptance of this condition. Cancellations & Refunds (Multi-Day Trips) If you need to cancel your booking, the amount refunded will depend on how early you cancel before the departure date. Cancellations made 45 days or more before departure will receive a full refund of all payments made, excluding the non-refundable deposit. Cancellations made between 36 to 44 days before departure will receive a 50% refund of the total package cost, while the remaining 50% will be retained as a cancellation fee. Cancellations made 35 days or less before departure, or failure to attend the tour (no-show), will result in no refund under any circumstances. Cancellations & Refunds (Day Trips) Cancellations made 7 days or more before departure will receive a full refund of the amount paid. Cancellations made less than 7 days before departure, or failure to attend the trip (no-show), will result in no refund under any circumstances. Cancellation by Tours Globe Tours Globe reserves the right to cancel or modify any tour due to unforeseen circumstances, including but not limited to insufficient bookings, weather conditions, road closures or transport issues, natural disasters or force majeure events, political unrest, or health-related concerns. In such cases, clients will be offered an alternative date or itinerary or a full refund of payments made, excluding non-refundable services such as issued airline tickets or hotel bookings. During the tour, if conditions require changes, the itinerary may be adjusted, including replacing or skipping locations, and no refunds will be provided for such changes. Airline Policies Airline tickets are non-refundable and non-transferable once issued. Any airline change fees, penalties, or fare differences are the responsibility of the traveller. Name changes are not permitted after ticket issuance. Hotel & Accommodation Policies Hotel bookings are subject to each property’s cancellation terms, which may include full charges. No refunds will be issued for unused hotel nights or services once the trip has started. Third-Party Suppliers Services provided by third-party suppliers such as transport providers, attractions, cruises, or visa services are subject to their own terms and conditions. Refund eligibility will depend on each supplier’s individual policy. Amendments & Changes Any changes requested after booking may incur additional charges. Changes including name, date, or destination are subject to availability and may not always be possible. Tours Globe will assist where possible, but fees may apply. Force Majeure Tours Globe reserves the right to cancel, modify, or alter itineraries at any time due to unforeseen circumstances such as weather conditions, transportation issues, road closures, attraction closures, or insufficient bookings. If any major change occurs before the departure date, customers will be offered the option of an alternative tour or a full refund of payments made. During the tour, unexpected situations may require adjustments to timings, locations, or stops to ensure smooth operations. No refunds will be provided for such changes made in the interest of safety and time management. Refund Processing Approved refunds will be processed within 14 to 21 business days and will be issued using the original payment method. Client Responsibilities Travellers are responsible for ensuring they have valid passports, visas, and all required travel documents. No refunds will be issued if a customer is unable to travel due to missing or incorrect documentation. Clients are strongly advised to purchase comprehensive travel insurance. No refunds will be provided to clients who fail to join the tour due to late arrival at the designated pick-up point. How to Cancel All cancellations must be submitted in writing via email at [info@toursglobe.co.uk](mailto:info@toursglobe.co.uk) or through official Tours Globe communication channels. Agreement By booking with Tours Globe Ltd, you confirm that you have read, understood, and agreed to this Refund and Cancellation Policy.