Welcome to Tours Globe! By booking and participating in our tours or using our services, you agree to abide by the following terms and conditions. These terms are designed to ensure a smooth and enjoyable experience for all parties involved.
1. Booking and Payments
- Bookings are confirmed only upon receipt of the required deposit or full payment, as specified in the package details.
- Payment schedules and deadlines must be adhered to; failure to do so may result in the cancellation of your booking.
- Prices are subject to change until the booking is finalized.
2. Cancellation and Refund Policy
Please refer to our Refund Policy for details on cancellations and associated fees.
3. Travel Documents and Responsibilities
- It is your responsibility to ensure you have valid passports, visas, and other necessary travel documents.
- Tours Globe is not responsible for delays or losses caused by incorrect or incomplete documentation.
4. Respectful Conduct
- Our staff have the right to work in a safe and respectful environment.
- Harassment, threats, or abusive behavior toward our staff, whether over the phone or during the trip, is strictly prohibited.
- Guests engaging in such behavior may be excluded from the trip, with no refund provided, and we reserve the right to refuse future services.
5. Special Services
- Our tours and packages do not include specialized assistance or care for travelers.
- If you require such support, please arrange it independently before your trip.
6. Children Policy
- Children under 18 years old must be accompanied by a parent or legal guardian throughout the trip.
7. Health and Safety
- Travelers are responsible for ensuring they are fit to travel and participate in the activities included in their chosen package.
- We recommend purchasing travel insurance to cover unexpected health or travel issues.
8. Changes to Itineraries
- Tours Globe reserves the right to make changes to the itinerary due to unforeseen circumstances, such as weather conditions, safety concerns, or operational requirements.
- In such cases, equivalent alternatives will be provided where possible.
9. Liability
- While we strive to provide safe and enjoyable experiences, Tours Globe is not liable for injuries, illnesses, delays, losses, or damages caused by third-party services or force majeure events.
- Guests participate in activities at their own risk.
10. Personal Belongings
- Guests are responsible for their personal belongings throughout the trip.
- Tours Globe is not liable for loss, theft, or damage to personal items.
11. Use of Media
- Tours Globe may take photographs or videos during the trip for promotional purposes.
- By joining our tours, you consent to the use of such media unless you explicitly opt out in writing.
12. Contact Information
For any inquiries or issues, please contact us at:
- Email: info@toursglobe.co.uk
- Phone: UK: +442081446600, US: +14157428466
By booking with Tours Globe, you agree to these terms and conditions. We thank you for choosing us and look forward to providing you with an unforgettable travel experience.
